Faith Logistic provides comprehensive Singapore Ship Agency services to support vessels calling at Singapore’s major ports. As a full-service logistics and maritime agency, we offer port clearance, crew change coordination, bunker supply arrangements, ship spares handling, and 24/7 vessel husbandry support to shipping lines, owners, and operators.
Our strategic location near one of the world’s busiest ports—Singapore—allows us to facilitate seamless, compliant, and efficient port calls. Backed by experienced shipping professionals and in-depth port knowledge, Faith Logistic ensures your vessels receive reliable support, reduced turnaround time, and minimized operating costs.
What Is a Ship Agency?
A ship agency acts as the local representative for the ship owner or charterer. The agent coordinates all necessary services for the vessel while in port, ensuring regulatory compliance, efficient cargo handling, and timely departures. Services typically include:
- Port entry and exit clearance
- Liaison with port authorities and immigration
- Cargo operations coordination
- Supply and bunkering arrangements
- Crew assistance
- Emergency response and technical support
Faith Logistic’s ship agency division is staffed with maritime professionals who ensure smooth coordination from anchorage to berthing and departure.
Our Ship Agency Services in Singapore
Faith Logistic offers end-to-end ship agency services for all vessel types, including bulk carriers, tankers, container ships, offshore vessels, and superyachts.
1. Port & Customs Clearance
- Electronic submission of arrival/departure notifications
- Secure and fast clearance through Singapore Immigration & Maritime Port Authority (MPA)
- Pilotage and towage coordination
2. Crew Change & Welfare
- Crew embarkation/disembarkation arrangements
- Immigration formalities and visa processing
- Medical appointments and hospital transport
- Hotel bookings and local transfers
3. Bunkering Coordination
- Schedule bunkering windows
- Ensure compliance with IMO 2020 sulphur cap and MARPOL standards
- Liaison with bunker suppliers and inspectors
4. Ship Spares & Stores Delivery
- Receipt, customs clearance, and delivery of ship spares
- Delivery coordination with ship’s schedule and position
- Spare parts warehousing and inventory control
5. Husbandry & Support Services
- Cash to Master (CTM)
- Garbage/sludge disposal
- Freshwater supply and bonded stores
- Underwater inspections and minor repairs
Why Choose Faith Logistic as Your Singapore Ship Agent?
1. 24/7 Operational Support
Our team is available around the clock to handle emergency port calls, late-night crew changes, and unforeseen technical requirements.
2. Local Expertise, Global Standards
We combine local port experience with international maritime compliance knowledge, ensuring your vessel meets all regulatory requirements.
3. Transparent Communication
We maintain constant communication with owners, operators, and the master for real-time updates and full visibility throughout the port call.
4. Proven Relationships
Strong working relationships with MPA, Immigration, PSA Terminals, and major shipyards allow us to expedite clearances and services.
5. Competitive Rates
We provide detailed cost estimates and billing transparency, helping clients manage port call expenses with confidence.
Serving All Types of Vessels
We offer ship agency support for:
- Dry Bulk Vessels
- Oil & Gas Tankers
- LNG Carriers
- Container Ships
- Heavy Lift and Project Cargo Vessels
- Ro-Ro and PCC Vessels
- Offshore Support Vessels (OSVs)
- Cruise and Passenger Ships
Port Coverage in Singapore
Faith Logistic is operational at all major port terminals in Singapore:
- PSA Container Terminals (Pasir Panjang, Tanjong Pagar, Keppel)
- Jurong Port (General cargo, bulk, multipurpose)
- Tuas Mega Port
- Singapore Anchorage (East, West, and Changi)
Case Study: Emergency Spare Part Delivery at Anchorage
A chemical tanker en route to China experienced a fuel pump failure and anchored off Singapore for emergency repairs. Faith Logistic coordinated the receipt of spares from an air shipment, processed customs clearance, and arranged delivery via launch boat within 6 hours.
Outcome: Pump installed at anchorage and the vessel resumed voyage with minimal delay.
FAQs – Singapore Ship Agency Services
Q1. How quickly can you arrange a crew change in Singapore?
Crew changes can be arranged within 24–48 hours, subject to visa and port health clearances. We handle all necessary documentation and transport.
Q2. Do you provide husbandry services for offshore vessels?
Yes. We regularly handle husbandry support for OSVs, rigs, and marine projects requiring supplies, CTM, and underwater inspections.
Q3. Can you assist with urgent spare parts clearance?
Absolutely. We expedite urgent shipments through Changi Airport or sea freight and deliver directly to the vessel.
Q4. Is your agency licensed by Singapore authorities?
Yes. Faith Logistic holds all necessary port and agency licenses and is recognized by MPA and other maritime stakeholders.
Contact Faith Logistic – Your Trusted Singapore Ship Agency
Need a reliable, efficient, and experienced ship agent in Singapore? Choose Faith Logistic for complete port call coordination, maritime support, and operational excellence.
Contact us today to request ship agency services or a quote.